FF Field Force
Field Force banner artwork
< 24 hrs
Avg. dispatch
50 states
Coverage
99.3%
QA pass rate
7,000+
Vetted techs
IKEA Puma Walmart Target Bosch

Join Our Secure Dispatch Portal

We use Discord as a unified workflow management system—live video dispatch for scheduling and real-time on-site support—so you don't juggle multiple apps. Each customer and technician receives private, role-based access.

Join Dispatch Portal
How to Join
  • Click "Join Dispatch Portal".
  • Create or sign in to a free Discord account.
  • We grant roles that unlock your private channels.
What You'll Use It For
  • Live video dispatch (pre-schedule & in-field).
  • Ticket updates, files, closeout photos, and sign-off.
  • Coordinator support when you're on site.
Security & Privacy
  • Private, role-based channels per customer/technician.
  • Least-privilege access; logs & audits on key actions.
  • Configs/workflows are proprietary and confidential.

Meet Orikal (Limited Access)

Orikal is our proprietary AI assistant integrated with Discord and HubSpot. In limited mode, it helps answer basic dispatch questions and triage routine requests. Full capabilities are reserved for approved subscribers and are not publicly described.

Request Limited Access
Dispatch Q&A

Status lookups, deliverable reminders, SOP pointers.

Coordinator Assist

Routes non-urgent questions and captures context for FFCs.

Sandboxed Access

Safe demo; no customer data or privileged actions.

Field Force Coordinators

For Customers
  • Scheduling, status, and live updates in one place.
  • QA standards, photo closeouts, and approvals.
  • Capacity planning for multi-site programs.
For Technicians
  • Clear scopes, site contacts, and deliverable checklists.
  • Real-time help (chat/video) while on site.
  • Faster approvals and fewer return visits.

Our coordinator playbooks and system integrations are proprietary. Access is role-based and audited.

What we do

From single-site break/fix to nationwide rollouts, Field Force plugs into your operations with predictable SLAs, clean documentation, and consistent results.

🔌

Structured Cabling

Cat5e/Cat6/Cat6A, fiber, patching, labeling, certification.

📶

Network & Wi-Fi

AP installs, switch/firewall rack & stack, cutovers, SD-WAN.

🎥

CCTV & LPR

IP/analog, NVRs, bridges, solar sites, pole mounts, tuning.

🚪

Access Control

Badge readers, electrified hardware, intercoms, controllers.

📺

Digital Signage & AV

Menu boards, LED walls, projectors, Apple TV, audio systems.

📡📡

Starlink Installation

Professional installation of Starlink satellite internet systems.

💳

POS & Retail Tech

Lanes, kiosks, scanners, cabling remediation, device swaps.

Who we serve

MSPs & VARs Retail & QSR Multi-family & HOA Healthcare Warehousing & Industrial Financial & Branch Hospitality & Venues Construction & GC

How it works

📝

Scope

Send a ticket or rollout scope. We capture site constraints, gear, and photos.

1
👥

Match

We assign vetted tech(s) with the right gear, certs, and proximity.

2
🚀

Execute

Coordinators orchestrate check-in/out, QA photos, and customer communications.

3

Closeout

As-builts, test results, serials, and sign-off delivered. Invoice Net-15/30.

4

Programs

Choose the engagement model that fits: ticketed on-demand, managed monthly, or national program/MSA.

SLAs, live updates, and dedicated coordinators included on Managed+.

On-Demand

Ticket-based, nationwide dispatch

Pay-as-you-go
  • ✅ Rapid response (as fast as same-day)
  • ✅ 7,000+ vetted technicians
  • ✅ QA photos & sign-off
  • ✅ Net-15/30 billing options
Request a Quote

Managed

Monthly retainer for recurring work

From $6,000/mo
  • ✅ Dedicated Field Force Coordinator
  • ✅ SLA tracking & live updates
  • ✅ Bundled travel & admin
  • ✅ Forecasting & rollout planning
Book a Call

Program

Multi-site/MSA rollouts

Custom
  • ✅ National programs & CMDB
  • ✅ Playbooks & method of procedure
  • ✅ Close-out packages, as-builts
  • ✅ Preferred rates & capacity
Start Scoping

Enterprise

Co-managed field operations

Custom
  • ✅ Quarterly business reviews
  • ✅ API & system integrations
  • ✅ Analytics & cost optimization
  • ✅ Dedicated leadership team
Talk to Sales

Where our technicians are located

We maintain a nationwide bench of vetted technicians. This live map shows current coverage at a glance.

How we help technicians build their business

We treat great technicians like great businesses. Field Force pairs you with real programs, coaching, and predictable payouts—so you can grow from a solo provider to a multi-site, multi-crew company.

  • Real playbooks & MOPs: branded procedures and checklists for national programs.
  • Leads & dispatch: we route qualified work to matched techs—no wasted miles.
  • Badging, COI & onboarding: guidance on compliance so you get on site faster.
  • CMDB & documentation: photo standards, asset logs, and close-out packages.
  • Mentorship & QA: coordinators who review work and help you scale a team.
  • Fast payouts: transparent rates with Net-15/30 options (and immediate payouts on select programs).

Questions? Call (813) 279-1994

Start as a solo pro—scale to a crew

We’ll help you price, schedule, and staff bigger projects without losing quality.

Own the deliverables

Standardized photos, labels, and forms make your work easy to approve and pay.

We grow together

More programs, more skill paths. We’ll help you add helpers, vans, and tools as you expand.

For Technicians & Service Companies

Join the network. We partner with independent field service companies and high-caliber techs nationwide. Get consistent work, clear playbooks, and fast payouts.

Minimum requirements

  • Company entity/EIN, COI, and background checks
  • Core toolset (ladders, testers, labeler) & PPE
  • Professional comms, photo documentation, on-time arrival
  • Experience with IT/AV, cabling, CCTV, or access control

Let’s scope your project

Prefer to talk now? Book a 20-minute discovery call. We’ll map your sites, timelines, and deliverables, then spin up a coordinator and kickoff plan.

📍 Tampa, Florida • Nationwide
Discovery Call

Embed your scheduling link here (Calendly/HubSpot Meetings).

Disclaimer. Field Force uses proprietary processes, software configurations, role-based access controls, and security standards to operate its dispatch and coordination systems. Descriptions on this website are for general information only and do not disclose our implementation methods, configurations, or trade secrets. Features and access (including Orikal) may be limited by plan, approval, or security review. Customer and technician data are handled under our Privacy Policy and applicable agreements.